BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20220518T230000Z DTEND:20220519T013000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Awful Conversations – A MCLAB Series Workshop DESCRIPTION:One of the most difficult situations we face is when conflict unexpectedly flares up\, people become agitated and aggressive\, and an immediate response is required. What do you do?\n\nWhether with a co-worker\, manager or direct report\, or with your child\, partner\, or crazy cousin how you respond plays a key role in whether a conflict escalates or de-escalates\, and what happens next in your relationship with the other person.\n\nHandling these delicate situations is a learned skill that's extremely helpful in any professional or personal setting. The Center's 2.5-hour session will expand your knowledge of:\n\n\n the dynamics of explosive situations\n how to maintain your composure\n how to communicate with compassion\n how to de-escalate the situation X-ALT-DESC;FMTTYPE=text/html:
One of the most difficult situations we face is when conflict unexpectedly flares up\, people become agitated and aggressive\, and an immediate response is required. \; What do you do?
\n\nWhether with a co-worker\, manager or direct report\, or with your child\, partner\, or crazy cousin &ndash\; how you respond plays a key role in whether a conflict escalates or de-escalates\, and what happens next in your relationship with the other person.
\n\nHandling these delicate situations is a learned skill that&rsquo\;s extremely helpful in any professional or personal setting. \; The Center&rsquo\;s 2.5-hour session will expand your knowledge of:
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